This Privacy Policy explains what personal data arv999 collects, why we collect it, how we use and protect it, and what rights you have over your information as a user of the arv999 platform.
arv999 ("arv999", "we", "us", "our") operates the online betting and gaming platform available at arv999.cam. We are committed to protecting the personal data of all individuals who access or use our Platform ("Users", "you", "your"). This Privacy Policy sets out, in plain terms, how we collect, use, store, share and protect your personal information.
By registering an Account or using any part of the arv999 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. This Policy should be read together with our Terms and Conditions, which govern your overall use of the Platform.
arv999 does not operate under Pakistani data protection law, nor does it hold itself out as regulated by any Pakistani authority. We do not represent that this Policy satisfies the requirements of any specific jurisdiction's data protection legislation. Users are responsible for determining the implications of sharing their personal data with arv999 under applicable local laws.
For the purposes of this Privacy Policy, the following definitions apply:
arv999 collects Personal Data through several channels. The categories of data we collect and the primary source of each are summarised below.
| Category | Examples | Source |
|---|---|---|
| Registration Data | Full name, date of birth, email address, contact number, residential address | Provided by you at registration |
| Identity Verification Data | CNIC, passport, government-issued photo ID, selfie images | Submitted by you during KYC |
| Financial Data | Deposit and withdrawal records, payment method identifiers, transaction amounts in PKR or other currencies | Generated through Platform transactions |
| Betting & Gaming Data | Wager history, game participation, betting markets accessed, outcomes | Generated through Platform activity |
| Technical & Device Data | IP address, device type, browser type, operating system, session duration, referral source | Collected automatically via cookies and server logs |
| Communications Data | Live Chat transcripts, support email content, complaint records | Generated through your communications with us |
| Responsible Gambling Data | Self-assessment responses, limit settings, self-exclusion records, cool-off periods | Provided by you through Platform tools or support |
We collect Registration Data, Identity Verification Data and Communications Data directly from you. Providing this data is a condition of holding an Account. Without it, we cannot verify your identity, process transactions, or provide support services.
Technical and Device Data is collected automatically when you access the Platform. This includes data collected via cookies, web beacons and server-side logging. See Section 7 for full details of our cookie practices.
arv999 may receive data about you from third-party service providers, including identity verification agencies, fraud prevention services and payment processors. Data received from third parties is used solely for the purposes set out in this Policy.
arv999 uses Personal Data for the following purposes:
Where arv999 is required to identify a legal basis for processing Personal Data under applicable data protection law, we rely on the following grounds:
arv999 does not sell your Personal Data to third parties. We may share your data only in the following circumstances:
We engage third-party Processors to support Platform operations, including: identity verification and KYC service providers; payment processing gateways; cloud hosting and infrastructure providers; customer support software vendors; fraud detection and analytics tools. All Processors are contractually required to handle Personal Data in accordance with our instructions and applicable data protection standards.
Where you initiate a transaction through a payment channel, the relevant payment provider will receive transaction data necessary to process that transaction. References to payment channels that may be familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — are contextual only. Data shared with payment processors is governed by those providers' own privacy policies. arv999 does not imply any endorsement of gambling activities by any payment provider referenced on the Platform.
arv999 may disclose Personal Data to competent authorities, law enforcement agencies or regulatory bodies where required to do so by applicable law, court order or as part of our anti-money laundering compliance obligations. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring or sale of assets involving arv999, your Personal Data may be transferred to the acquiring entity as part of that transaction, subject to the same or equivalent privacy protections as those described in this Policy.
arv999 may share your data with third parties not described above where you have given explicit, informed consent to such sharing. You may withdraw this consent at any time.
arv999 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
You can manage cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will affect your ability to use core Platform functions. For most browsers — including those commonly used on mobile devices across cities like Karachi, Lahore and Islamabad — cookie settings are accessible via the browser's privacy or settings menu.
arv999 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to overriding legal and compliance retention obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Registration Data | Duration of Account plus 5 years following closure | Contractual and compliance obligations |
| KYC / Identity Documents | 5 years from Account closure or last transaction | Anti-money laundering legal obligations |
| Financial Transaction Records | 5 years from the date of the transaction | Legal and audit requirements |
| Betting and Gaming History | 5 years from Account closure | Dispute resolution and compliance |
| Self-Exclusion Records | Duration of exclusion plus 10 years | Responsible gambling obligations |
| Support and Communications | 3 years from the date of the last interaction | Dispute resolution and quality assurance |
| Marketing Consent Records | Until consent is withdrawn, plus 3 years | Consent compliance |
At the end of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with arv999's data disposal procedures. Anonymised data that cannot be used to identify any individual may be retained indefinitely for aggregate analytics purposes.
arv999 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration or disclosure. These measures include:
Subject to applicable law and certain conditions, you may have the following rights in relation to your Personal Data held by arv999:
To exercise any of the above rights, please contact arv999 via Live Chat or by sending a written request to [email protected]. We aim to respond to data rights requests within 30 calendar days. In complex cases this may be extended by a further 60 days, with prior notification to you.
The arv999 Platform is strictly for individuals aged 18 years or older, or such higher minimum as required by the operator or the jurisdiction under which arv999 is licensed. arv999 does not knowingly collect Personal Data from individuals under this age.
If arv999 discovers or is notified that Personal Data has been collected from an individual below the minimum age, that data will be deleted promptly and the associated Account will be closed. Any funds held in such an Account will be handled in accordance with our Terms and Conditions regarding underage accounts.
Parents and guardians who believe a minor may have registered an Account should contact arv999 immediately via Live Chat or email. We take underage access extremely seriously and will act on all credible reports without delay.
arv999 operates internationally and your Personal Data may be stored or processed in countries other than your country of residence, including countries that may not have equivalent data protection laws to those in your jurisdiction.
Where Personal Data is transferred to third-party Processors located outside the jurisdiction of the Platform's licence, arv999 takes steps to ensure that adequate safeguards are in place for the protection of that data — including, where applicable, standard contractual clauses or equivalent transfer mechanisms recognised under applicable data protection law.
By using the Platform, you acknowledge that your Personal Data may be transferred internationally as described in this section. If you have concerns about international data transfers, please contact us via the details in Section 14.
arv999 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we use your Personal Data or your rights in relation to it — we will provide advance notice via email to your registered Account address or through a prominent notice on the Platform, where reasonably practicable.
The most current version of this Privacy Policy will always be accessible on the Platform at arv999.cam/privacy-policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how arv999 handles your data.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with any change, you should discontinue use of the Platform and may close your Account in accordance with the Terms and Conditions.
If you have questions, concerns or complaints about how arv999 processes your Personal Data, or if you wish to exercise any of your rights under Section 10, please contact us through the following channels:
When submitting a data rights request, please include your full name, registered email address, the nature of your request and any relevant Account reference numbers to help us locate your records promptly.
Privacy at a Glance
Six key principles that underpin our approach to your personal data — summarised in plain English.
Every connection between your device and arv999 is protected by SSL/TLS encryption. Data in transit — whether you are checking odds in Karachi or managing your Account in Lahore — is encrypted against interception.
arv999 does not sell, rent or trade your Personal Data to third parties for their own commercial purposes. Data is shared only with service providers who support our Platform operations and who are bound by strict confidentiality obligations.
You have clear rights to access, correct, delete and port your Personal Data. Marketing communications can be opted out of at any time through Account settings. Rights requests are handled within 30 days with identity verification for your protection.
Identity documents submitted for KYC — including CNIC and passport copies — are handled with the highest level of security. They are used only for verification purposes, retained only as long as compliance obligations require, and are never shared for commercial gain.
Strictly necessary cookies keep the Platform running. Non-essential cookies — including analytics and marketing cookies — are activated only with your consent. You can update cookie preferences at any time through your browser settings.
Self-exclusion records, limit settings and problem gambling disclosures are treated as sensitive data requiring heightened protection. This data is used solely to support your welfare and administer responsible gambling tools — never for commercial profiling.
Ready to Play?
arv999 gives players across Pakistan — from Islamabad and Rawalpindi to Faisalabad, Multan and Peshawar — access to cricket betting, live casino and slots, backed by transparent privacy practices and responsible gambling tools. Explore the Platform with confidence.
18+ only. Gambling involves financial risk. arv999 does not hold itself out as licensed by any Pakistani authority. Users must verify applicable local laws independently before participating.